Privacy Policy

Last updated: January 2025

Introduction

Blinsoft Technologies Pvt Ltd ("Orcune", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at orcune.shop and our mobile applications.

Information We Collect

Personal Information

When you register or use our services, we may collect:

  • Name, email address, and phone number
  • Address and location data for service delivery
  • Payment information and transaction history
  • Profile pictures and verification documents
  • Service preferences and booking history

Automatically Collected Information

  • Device information (model, operating system, unique identifiers)
  • Log data (IP address, browser type, pages visited)
  • Location data (with your permission)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process bookings and payments
  • Connect you with verified service helpers
  • Send service updates, confirmations, and support messages
  • Personalize your experience and provide recommendations
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our terms
  • Send promotional communications (with your consent)

Information Sharing and Disclosure

We may share your information with:

  • Service Helpers: To fulfill your service requests
  • Service Providers: Payment processors, cloud hosting, analytics providers
  • Legal Authorities: When required by law or to protect rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of promotional communications
  • Disable location services (may limit functionality)
  • Request a copy of your data
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@orcune.shop or +91 7985087214.

Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Blinsoft Technologies Pvt Ltd

Email: privacy@orcune.shop

Phone: +91 7985087214

Website: orcune.shop

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